Your Privacy Choices

Privacy Preferences and Consumer Rights

This page explains how customers of Elnovaire may exercise applicable privacy rights and manage certain cookie, advertising, and communication preferences on elnovaire.com.

Privacy requests submitted through elnovaire.com are handled by Sichuan Tianyi Shengbang Network Technology Co., Ltd., the owner and operator of Elnovaire.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of your personal information.

You may also have rights concerning data portability, targeted advertising, profiling, or the sale or sharing of personal information. Certain rights may be subject to legal exceptions.

Submitting a Privacy Request

To submit a privacy-related request, email service@elnovaire.com with "Privacy Request" in the subject line.

Please clearly describe your request and provide the email address associated with your account, order, or previous interactions with Elnovaire. Do not include payment card details, passwords, or other sensitive authentication information.

Request Verification

Before processing a request, we may ask for information reasonably necessary to verify your identity and confirm that the request relates to personal information associated with you.

If an authorized representative submits a request on your behalf, we may require evidence of their authority and may contact you directly where permitted by law.

Cookies and Advertising Preferences

You may manage certain cookie, analytics, and advertising preferences through your browser settings, device controls, cookie banner, or other preference tools available on elnovaire.com.

Recognized browser-based opt-out signals will be processed where required by applicable law and technically supported.

Marketing Communications

You may unsubscribe from promotional emails at any time by selecting the unsubscribe link included in those messages or by contacting service@elnovaire.com.

After unsubscribing, you may still receive essential transactional or service-related communications, including order confirmations, shipping updates, security notices, and customer-support responses.

Non-Discrimination

Where applicable, Elnovaire will not unlawfully discriminate against you for exercising a privacy right. We will not deny products or services, charge a different price, or provide a different level of service solely because you submitted an eligible privacy request.

Appeals

If applicable law provides a right to appeal a privacy decision, you may request a review by replying to our decision email and stating the reason for your appeal.

We will review the request and respond in accordance with applicable legal requirements.

Additional Information

For further details about how Elnovaire collects, uses, retains, discloses, and protects personal information, please review the Elnovaire Privacy Policy.

For questions or privacy-related requests, contact:

Legal Entity: Sichuan Tianyi Shengbang Network Technology Co., Ltd.
Registered Address: Room 1, 6th Floor, Building 10, No. 399, West Section of Fucheng Avenue, Chengdu High-tech Zone, China (Sichuan) Pilot Free Trade Zone, Sichuan Province, China.
Website: elnovaire.com
Email: service@elnovaire.com