Terms and Conditions

These Terms and Conditions govern purchases made through elnovaire.com (“Elnovaire”), an online jewelry store owned and operated by Sichuan Tianyi Shengbang Network Technology Co., Ltd. By placing an order through the Website, you enter into a purchase transaction with Sichuan Tianyi Shengbang Network Technology Co., Ltd., subject to these Terms and the policies published on elnovaire.com.

Scope of These Terms

These Terms and Conditions apply to purchases made through elnovaire.com. Elnovaire is owned and operated by Sichuan Tianyi Shengbang Network Technology Co., Ltd.

By accessing the website or submitting an order, you agree to these Terms and Conditions together with the policies published on elnovaire.com.

Product Information

Elnovaire makes reasonable efforts to display jewelry descriptions, materials, dimensions, colors, images, prices, and availability accurately. However, actual appearance may vary slightly due to lighting, screen settings, photography, production processes, or natural variations in materials.

We may correct errors, update product details, adjust prices or availability, or cancel an affected order when information is inaccurate, incomplete, or outdated.

Orders and Acceptance

After placing an order, you may receive an electronic confirmation acknowledging that your order has been received. This confirmation does not necessarily represent final acceptance.

We reserve the right to refuse, limit, or cancel an order where reasonably necessary, including in cases involving payment failure, suspected fraud, inventory shortages, pricing errors, unauthorized resale, or legal restrictions.

If a paid order is canceled, we will generally initiate the applicable refund to the original payment method within 5 business days after confirming the cancellation. The bank, card issuer, or payment provider may require additional time to post the funds.

Prices, Taxes, and Payment

Product prices, discounts, shipping charges, applicable taxes, and the final order total will be displayed during checkout before payment is completed.

By submitting payment details, you confirm that you are authorized to use the selected payment method and that the information provided is accurate. Payments may be subject to verification and approval by the relevant payment provider.

Shipping, Returns, Cancellations, and Refunds

Order processing, shipping, delivery, cancellations, returns, exchanges, and refunds are governed by our Shipping Policy and Return & Refund Policy, together with any rights available under applicable law. The processing, delivery, return, and refund timeframes stated in those policies apply unless a different product-specific timeframe is clearly disclosed before purchase.

Certain customized, personalized, worn, damaged, or hygiene-sensitive jewelry may be subject to specific return conditions where legally permitted.

Promotions and Offers

Discounts, coupon codes, gifts, limited-time offers, and other promotions may be subject to availability, expiration dates, eligibility requirements, usage limits, product exclusions, and additional conditions.

Unless otherwise stated, promotional offers cannot be combined. Elnovaire may modify, suspend, or withdraw a promotion as permitted by applicable law.

Personal Use and Prohibited Activity

Products sold through elnovaire.com are intended for lawful personal use unless Elnovaire agrees otherwise in writing.

Fraudulent transactions, unauthorized resale, misuse of promotional offers, interference with website operations, submission of false information, and other unlawful or abusive activities are prohibited.

Intellectual Property

The content available on elnovaire.com, including product photographs, descriptions, graphics, logos, designs, and website materials, is owned by or licensed to Elnovaire and is protected by applicable intellectual property laws.

Such content may not be copied, reproduced, distributed, modified, or used for commercial purposes without prior written authorization.

Limitation of Liability

To the fullest extent permitted by applicable law, Elnovaire will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or relating to the website, a product, an order, or a transaction.

Nothing in these Terms excludes, restricts, or limits any consumer rights, remedies, warranties, or liabilities that cannot lawfully be excluded or limited.

Changes to These Terms

We may revise these Terms and Conditions to reflect changes in our services, operations, policies, or legal obligations. The updated version will be posted on elnovaire.com with a revised effective date.

The Terms in effect when an order is placed will generally apply to that transaction unless applicable law requires otherwise.

Contact Us

For questions regarding these Terms and Conditions, please contact Elnovaire at service@elnovaire.com

Legal Entity: Sichuan Tianyi Shengbang Network Technology Co., Ltd.
Registered Address: Room 1, 6th Floor, Building 10, No. 399, West Section of Fucheng Avenue, Chengdu High-tech Zone, China (Sichuan) Pilot Free Trade Zone, Sichuan Province, China.